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How to Heal the Healthcare Waiting Room
Posted on Oct 4, 2016 in Blog | Comments Off on How to Heal the Healthcare Waiting Room
Sitting in a healthcare waiting room usually rates quite low on the good-times scale, and quite high on the stress scale. With today’s trend toward “patient as consumer,” designers are looking at ways to make waiting rooms more user-friendly.
A recent study at a major healthcare facility defined the shortcomings in waiting room designs, including:
Seating that blocked views to information sources (reception personnel, exam room entries)
Little space for personal belongings
Insufficient access to power sources for tablets and laptops
Lack of privacy and seating for family groups
The researchers recommended re-designing waiting rooms to:
Accommodate a variety of activities – work, rest, etc. – that might vary over time
Improve privacy while adapting to large and small family groups as needed
Increase space for personal belongings
Enhance access to power plugs for e-devices.
Reconfigurable furnishings have a big role to play in the new patient-centered waiting room designs. Seating and tables that can easily adapt to changing needs, even multiple times in a day, will go a long way toward creating an ideal patient-centered atmosphere. This video shows how one healthcare provider transformed their waiting room with reconfigurable furnishings: